Frequently Asked Questions
Everything you need to know about shopping with RW&CO.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3 to 7 business days. Express shipping options are available at checkout for faster delivery within 1 to 2 business days.
Can I return an item if it doesn't fit?
Yes, we offer a 30-day return policy for unworn items with original tags attached. Returns can be processed through our online portal or at any physical boutique location.
How do I determine my correct size in RW&CO. clothing?
We provide a comprehensive size guide on every product page. We recommend measuring your chest, waist, and hips to compare against our specific garment measurements.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Do you offer alterations for suits and blazers?
While we do not offer in-house tailoring for online orders, many of our retail locations provide basic alteration services for a small fee.
How can I track the status of my shipment?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's tracking portal.